We curently ship within Malaysia only.

For detail information, please visit our Shipping Policy

Orders are processed and dispatched within 1 business day. Once shipped, delivery typically takes 7 to 9 business days within Malaysia. A tracking number will be provided via email once the order has been shipped and you can track it via our Tracking Page

For detail information, please visit our Shipping Policy

Ceenwi offers hassle-free returns within 30 days of receiving the order. If an item is unsatisfactory or arrives defective, a return or exchange can be requested. Returned items must be unused, in new condition, and in their original packaging.

Please visit the Refund Policy page for full details.

Yes. Ceenwi provides free shipping on all orders within Malaysia. There are no hidden charges, the price displayed is the price paid.

For detail information, please visit our Shipping Policy

For any inquiries, product advice, or order-related questions, customers can contact the Ceenwi support team at:

• Store Name: Ceenwi
• Email: info@ceenwi.com
• Phone: +60142073959
• Address: No. 3, Jalan Bangsar, KL Eco City Kuala Lumpur, Federal Territory of Kuala Lumpur 59200
• Operating Hours: Monday to Friday: 09:00 AM to 18:00 PM (GMT+8)
• Contact Form: Contact Page

We strive to respond to all inquiries within 24 business hours. Please note that responses may take slightly longer during peak periods or public holidays.