Welcome to Ceenwi - Lighting That Transforms Your Space

At Ceenwi, we specialize in elegant lighting solutions designed to bring warmth, style, and sophistication to your space. Based in Kuala Lumpur, our curated collection includes chandeliers, pendant ceiling lights, floor lamps, outdoor lamps, table lamps, and wall lamps, each thoughtfully selected to enhance both form and function. Our mission is to help you transform everyday interiors into stunning, well-lit environments with lighting that complements your lifestyle and design vision.

Frequently Asked Questions

FAQs

Where do we ship?

We curently ship within Malaysia only.

For detail information, please visit our Shipping Policy

What is the delivery timeframe?

Orders are processed and dispatched within 1 business day. Once shipped, delivery typically takes 7 to 9 business days within Malaysia. A tracking number will be provided via email once the order has been shipped and you can track it via our Tracking Page

For detail information, please visit our Shipping Policy

What is the return policy?

Ceenwi offers hassle-free returns within 30 days of receiving the order. If an item is unsatisfactory or arrives defective, a return or exchange can be requested. Returned items must be unused, in new condition, and in their original packaging.

Please visit the Refund Policy page for full details.

Is free shipping offered?

Yes. Ceenwi provides free shipping on all orders within Malaysia. There are no hidden charges, the price displayed is the price paid.

For detail information, please visit our Shipping Policy

How can customer support be contacted?

For any inquiries, product advice, or order-related questions, customers can contact the Ceenwi support team at:

  • Store Name: Ceenwi
  • Email: info@ceenwi.com
  • Phone: +60142073959
  • Address: No. 3, Jalan Bangsar, KL Eco City Kuala Lumpur, Federal Territory of Kuala Lumpur 59200
  • Operating Hours: Monday to Friday: 09:00 AM to 18:00 PM (GMT+8)
  • Contact Form: Contact Page

We strive to respond to all inquiries within 24 business hours. Please note that responses may take slightly longer during peak periods or public holidays.